Service

Stop Doing Work a Machine Can Do Better

We design and implement intelligent workflows that eliminate manual tasks, reduce errors, and free your team to focus on the work that actually moves the needle.

Automated Invoice Processing

Invoice Received
AI Data Extraction
PO Validation
Auto-Routed for Approval
ERP Updated Automatically
Payment Scheduled
90% Less Manual Entry
3 days Faster Processing
Zero Keying Errors
60% Average improvement in
process efficiency
300+ Hours saved per month
per engagement
3–5x Return on investment
within 12 months
99%+ Accuracy in automated
document processing

Four Pillars of Intelligent Automation

We don't sell software. We build custom automation systems tailored to how your business actually works — from simple workflow triggers to sophisticated AI-powered pipelines.

Workflow Automation

Connect your approvals, notifications, data transfers, and handoffs into seamless, rules-driven workflows. Eliminate the manual steps that slow your team down and introduce errors.

Common Use Cases

Invoice Approvals Employee Onboarding Sales Pipeline Automation Order Processing Incident Routing
80% Reduction in manual handoff time for automated workflows

Intelligent Document Processing

Use AI to extract, classify, validate, and route data from any document — invoices, contracts, forms, medical records. No more manual data entry, no more keying errors.

Common Use Cases

Invoice Processing Contract Review Compliance Forms Claims Processing Medical Records
90%+ Reduction in manual data entry through AI extraction

AI-Powered Decision Engines

Replace inconsistent, bottleneck-prone human judgment with auditable, rules-based or ML-driven systems that make intelligent decisions at scale — faster and more reliably than manual review.

Common Use Cases

Credit Scoring Fraud Detection Dynamic Pricing Request Routing Risk Classification
10x More decisions processed per hour vs. manual review

Robotic Process Automation

Deploy software bots that mimic human actions in legacy systems — no API required. Bridge the gap between modern automation and the older platforms you can't yet replace.

Common Use Cases

ERP Data Entry Report Generation System Reconciliation Legacy Data Migration Compliance Reporting
24/7 Continuous execution — bots never sleep, take breaks, or make typos

From Current State to Automated Operations

Every engagement follows a structured methodology that ensures the automation we build actually fits your business — and delivers value fast.

1

Process Discovery

We shadow your team, map your current workflows end-to-end, and quantify where time is lost. We identify which processes are ready for automation and which need cleanup first.

2

Solution Architecture

We design the automation logic, define exception handling, select the right tools, and map every integration point. You see the blueprint before we write a single line of code.

3

Build, Deploy & Optimize

We build in iterative sprints so you see working automation quickly. After go-live, we monitor performance, measure against your KPIs, and tune continuously for peak ROI.

What This Looks Like In Practice

Financial Services

Automated Compliance Reporting That Runs Itself

A mid-market financial services firm was spending 40 hours per week manually compiling regulatory compliance reports — a process prone to errors, dependent on a single analyst, and completely unscalable as volume grew.

We replaced the manual workflow with an AI-driven pipeline that ingests data from multiple source systems, applies regulatory formatting rules, validates for completeness, and generates audit-ready reports — automatically, on schedule.

  • Integrated 5 source systems into a unified data pipeline
  • Built rules engine to apply regulatory logic automatically
  • Implemented exception alerts so issues surface before deadlines
  • Delivered a full audit trail for every generated report
85% Reduction in processing time
99.7% Accuracy rate achieved
40 hrs Saved per week, per analyst
<3 mo Time to full deployment

Built for Every Team Buried in Manual Work

Business process automation delivers value across every function. Here's where we see the biggest wins.

Finance & Accounting

Automate invoice processing, expense approvals, reconciliation, and compliance reporting. Close faster, report accurately, and eliminate manual entry errors.

HR & People Operations

Streamline employee onboarding, offboarding, PTO workflows, and document collection. Deliver a consistent experience while freeing HR to focus on people, not paperwork.

Sales & Revenue Operations

Automate lead routing, proposal generation, contract workflows, and CRM updates. Eliminate administrative overhead so reps spend more time selling.

Operations & Supply Chain

Automate order management, inventory alerts, supplier communications, and logistics workflows. Reduce delays and improve operational visibility across the chain.

IT & Engineering

Automate ticket routing, system provisioning, incident response, and routine maintenance tasks. Reduce toil and let your engineers focus on what matters.

Compliance & Risk

Automate data collection, audit trails, regulatory report generation, and policy enforcement. Stay audit-ready at all times without the manual scramble.

Common Questions About BPA Engagements

It depends on scope. A focused single-process automation (like invoice processing or employee onboarding) typically takes 4–8 weeks from kickoff to live deployment. More complex, multi-system projects run 3–6 months. We always structure engagements in phases so you see working automation quickly — not months from now.
No. In most cases, we automate around your existing systems — connecting them with integrations, APIs, or RPA bots. We work with whatever you have: legacy ERPs, cloud platforms, spreadsheets, and everything in between. System replacement can be a later conversation; automation delivers value now.
Every good automation is designed with exception handling built in. We map the edge cases during discovery, then design escalation paths, alert systems, and human-in-the-loop checkpoints where judgment is genuinely needed. The goal isn't to remove humans — it's to make sure humans are only involved when they're actually needed.
We build validation logic, data quality checks, and confidence thresholds directly into every automation. When the system isn't confident in a result, it flags it for human review rather than proceeding silently. We also establish clear KPIs — accuracy rates, error rates, processing times — and monitor them continuously after go-live.
Most clients see measurable ROI within the first quarter after go-live. Because we structure projects in phases and prioritize quick wins, you're typically seeing real time savings before the full engagement closes. The 3–5x ROI figure we cite is based on client outcomes over a 12-month window — combining labor savings, error reduction, and speed improvements.

Ready to Eliminate Your Manual Bottlenecks?

Tell us about the process that's costing you the most time. We'll show you what an automated version looks like — and what it's worth.